Text Messaging Terms

Beisser Lumber Company sends text messages about service requests: scheduling a service visit, reminders, and asking you to reply to confirm. These are informational messages about work you asked us to do. We do not send marketing or promotional texts.

You may receive these texts in one of three ways:

• You gave us your own mobile number on our public service-request form or to our service staff, for a service request, and agreed that we may text it about that request.
• Your employer or builder, who works with Beisser, agreed in writing that contacts it gives us for service requests may be texted about those requests.
• Someone else gave us your number for a service request, so we sent you one text asking whether you want appointment texts about it. We send nothing more unless you reply YES.

Agreeing to texts is not a condition of getting service. You can still schedule and receive service by phone or email.

Message frequency varies with the request, usually a few messages per appointment. Message and data rates may apply.

Reply STOP to any message to stop receiving texts from us. You can also reply UNSUBSCRIBE, CANCEL, END or QUIT. After you opt out we may send one message to confirm it, and we will not text that number again unless you ask us to.

Reply HELP, or call (515) 986-4422, for help.

To confirm an appointment, reply Y. If the time does not work, reply N and we will contact you to reschedule. A reply we cannot read is passed to our service staff to follow up, and we never treat an unclear reply as a confirmation.

Wireless carriers are not liable for delayed or undelivered messages. Texts are not guaranteed to arrive, and an appointment is not changed because a text was missed. Our service staff will also contact you about your appointment.

We share your mobile number only with the messaging provider that delivers the text for us, and only for that purpose. We do not share it with third parties or affiliates for marketing or promotional purposes, and we do not sell it. See our Privacy Policy for more.

If we change these terms we will update the date at the top of this page.

Beisser Lumber Company
3705 SE Beisser Drive, Grimes, Iowa 50111
(515) 986-4422
privacy@beisserlumber.com